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On 17 July 1899, Nippon Electric Company, Limited (renamed NEC Corporation, effective April, 1983, both expressed as NEC hereafter) Japan's first joint venture with foreign capital, was established in association with the U.S. firm Western Electric Company (presently Lucent Technologies, Inc.). The basic aim of the new company, expressed in the slogan "Better Products, Better Service," was to carry out the promise to provide its customers with world-class products and dependable follow-up service. The notion of follow-up service didn’t take root among Japanese businesses until a full half-century later, whereas NEC had from the beginning embraced a concept that developed into what we now call Customer Satisfaction (CS).
World and domestic firsts in technological and research development, made possible by managerial innovation and backed by establishment and improvement and reform of its various personnel systems, as well as the early mounting of environmental projects, enable one to say that NEC's history has, for more than a hundred years, been marked by constant innovation. NEC is empowered by the DNA of innovation.
–1954 Begins research into computers.
–1958 Develops fully transistorized NEAC-2201 computer.
–1974 ACOS Series 77 mainframe computer family announced.
–1977 “C&C” or the integration of computer and communications technologies
–1979 PC-8000 series personal computer announced.
–1982 PC-9800 series personal computer announced.
–1985 SX-2 supercomputer demonstrates world’s fastest performance.
–1991 World’s first notebook-sized PC with color LCD announced.
–1995 World’s first prototype 1Gbit DRAM unveiled.
–2002 “The Earth Simulator”, the world’s fastest supercomputer system for resolving global environmental problems completed.
–2003 Unveils Notebook PC with Built-in Fuel Cell.
–2005 World’s first desktop personal computer using maintenance-free advanced water-cooling technology unveiled
–2006 First to ship a series of notebook computers using Intel® CoreTM 2 Duo processors.
–2006 World’s first One-Touch Instant-On Video-Conferencing Enabled notebook.
Quality Products, Stringent Standards
NEC has always taken pride in ensuring that its products adhere to stringent quality, reliability and safety standards. All NEC products are subject to various industry standard tests and assessments right from the development stages through the manufacturing processes. Standard product tests and assessments are conducted in the following areas: Product Safety; Surface Temperature Rise; Insulation Resistance and Endurance and Current Leakage. Additional quality and reliability tests are being done on the major components in functional areas which include: LCD Latch Open/Close; Connector Insert/ Remove; AC Connector Endurance; Keyboard Durability; Connector Caps Open/Close and Bay Unit Insert/ Remove.
NEC Computer’s Service & Support organization has a broad range of services and capabilities available that are targeted to ensuring that the customers from the consumer to the commercial can maximize their PC hardware and software investments.
These services include Dedicated Technical Call Centers in Penang for the South & Southeast Asia region and Sydney for the Australia/New Zealand region that will assist customers who may have enquiries or problems related to the usage of their hardware and software. Depending on the model, repair services range from Customer Carry-In to Pick-Up and Repair or On-Site services.
A range of enhanced services are available for the business critical customers, including 4-hour response and extended hours of coverage. Warranty extension for up to two additional years can be easily purchased from authorized resellers or from our website.
To ensure that services are easily accessible to you or are quickly brought to your doorstep, NEC Computers has a wide network of NEC and approved service providers across most countries in the region that cater to resolving any hardware issues that may need the attention of a technical person.
NEC products are designed by International Award-Winning designers, projecting a futuristic style that exudes power and beauty – the perfect balance between design and form.
Since introducing its first personal computer in 1979, NEC has continuously innovated new technologies, products, and services to meet our customers’ needs. NEC spends a huge amount of resources annually to R&D. With an extensive network of R&D laboratories in Japan and around the world, NEC is the most vertically integrated manufacturer in the IT and communications industry. By involvement in the design stage to final assembly, NEC products will be of the highest quality and reliability. Recent technological breakthrough includes the announcement of its first fuel-cell powered laptop in 2003 and the one-touch instant-on video conferencing enabled notebook series in 2006.
Environment Friendly Products - RoHS Compliant
NEC is a leader in environment protection. October 2005 saw the launch of a new Series of desktop PCs and notebook PCs that comply with the EU's RoHS Directive and were launched as part of NEC efforts to enhance the environmental soundness of NEC products. These products reflect the growing importance of corporate social responsibility toward the environment and were developed to support our customers' environmental activities.
All products launched in and after FY 2007 are scheduled to comply with the EU's RoHS Directive. Today NEC has one of the most extensive lineup of RoHS compliant products in the industry.
The NEC Group works to improve profitability through sound business activities and to achieve dynamic development so as to benefit society. To this end, the Group is aware of the need to enhance its corporate value not only by observing all relevant laws and regulations, but also by fulfilling its social responsibilities as a good corporate citizen. At the same time, the Group must win the trust of customers, shareholders, investors, suppliers, the community at large, its employees, and all other stakeholders.
from: http://www.nec-computers-ap.com/information/whyNEC.aspx?CID=0
